Facilities and Operations Manager (Food Distribution and Retail Industry)

Company Overview

Our client, leader, is one of the main distributors in Puerto Rico. Recognized for the brands it represents, its distribution and sales network, marketing and service commitment. Is seeking a Facilities and Operations Manager.

 
Job Summary

The Facilities and Operations Manager is responsible for ensuring the efficient, safe, and continuous operation of facilities, equipment, and operational processes across distribution centers and retail stores. The role oversees infrastructure maintenance, warehouse operations, food safety compliance, and coordination with vendors and internal teams. This position leads improvement projects, optimizes logistics processes, manages operational budgets, and ensures proper conditions for handling and storing food products. It is a key role for maintaining operational continuity, safety, and efficiency throughout the distribution chain.

Responsibilities and Duties

• Facilities Management: Oversee preventive and corrective maintenance, coordinate external services, and ensure the integrity of critical infrastructure.
• Operational Optimization: Improve warehouse workflows, supervise receiving and dispatch processes, and ensure FIFO/FEFO practices.
• Regulatory Compliance: Ensure compliance with FDA, USDA, OSHA, GMP, and HACCP; lead audits and maintain documentation.
• Project and Budget Management: Manage budgets, negotiate with vendors, execute infrastructure improvements, and promote sustainability initiatives.
• Leadership and Performance: Establish KPIs, supervise teams, and foster a culture of safety and efficiency.
• Risk Management: Develop contingency plans, coordinate emergency responses, and monitor physical security.
• Continuous Improvement: Implement best practices, analyze metrics, and reduce waste.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Industrial Engineering, or related fields.
• Preferred: Master’s degree such as an MBA or a graduate degree in Operations Management, especially for regional or multi‑site roles.
• Operational leadership
• Technical knowledge in refrigeration systems and facilities
• Project management
• Food safety and regulatory compliance
• Analytical thinking and problem‑solving
• Effective communication and vendor management
• HACCP
• OSHA
• PMP or other project management certifications
• Certifications in refrigeration, industrial maintenance, or energy systems, depending on the role’s focus