Information Technology & Operations Director

Description

Our client, a Well-established Financial Institution is hiring an Information Technology & Operations Director. This position will be responsible for providing the leadership, management and vision necessary to ensure that the company has appropriate IT resources, customer services and facilities to support the operations and growth of the company.

Responsibilities:

• Develop and implement IT and Operations strategies that align with the institution's goals.
• Identify technology and facilities needs and make recommendations to business decision makers
• Act as the liaison with leaders and users from other business divisions to guarantee efficiency of technology, project management, customer services and facilities services.
• Provide leadership, vision and direction to their team, including their performance execution.
• Develop, implement and maintain the policies and standards of information.
• Enforce the compliance of policies, procedures and participate in internal/external audits.
• Ensure the efficient operation of all IT systems, including hardware, software, networks and cloud infrastructure.
• Oversee the IT/Facilities/Customer Services budget, ensuring cost-effective solution.

Requirements

• Bachelor degree and proven experience on IT – preferable a master’s degree from a recognized university or college.
• 7+ years of experience in IT management, preferably within the financial sector.
• Project management skills.
• Relevant certifications such as ITIL, CompTIA+, CISSP, CISM, or PMP can be advantageous.
• Proficiency in major cloud service providers like AWS, Azure, and Oracle Cloud Infrastructure.

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