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Specialist Quality Complaints 35405

Jornada completa

Inteldot

Inteldot has over 15 years in the life sciences industry, with operations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in Puerto Rico.

Administrative Shift

Job Description:

Primary responsibilities include supporting the product complaint system at Amgen through; leading and managing product complaint investigations, performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.

Requirements & Qualifications:

  • Strong project management skills, experience leading cross-functional teams, and the ability to handle multiple projects simultaneously is a must.
  • Excellent written and verbal communication skills, including facilitation and presentation skills.
  • Able to work in a team-oriented, matrix environment and work effectively with diverse departmental groups.
  • Be self-motivated, able to interface effectively with various levels, attentive to details and able to prioritize and meet deadlines, and must possess excellent leadership, problem solving, analytical, influencing and customer service skills to operate and deliver results in a matrix-managed GMP environment.
  • Computer literacy, independently understand, follow and implement instructions, work independently or as a team player and collaborate with outside resources, and the ability to evaluate issues, make decisions and determine when to escalate, as necessary.
  • Experience in project management, Root cause analysis, CAPAs determination.
  • Quality mind set and deep compliance knowledge.
  • Proficient in Microsoft Office Program (Excel, outlook), usage of Team and proficient in Artificial intelligence programs (ChatGPT).

Education

  • Doctorate OR Masters + 2 years of directly related experience OR Bachelors + 4 years of directly related experience OR Associates + 8 years of directly related experience OR High school/GED + 10 years of directly related experience
  • Preferred: Bachelor in engineering (preference Industrial) Master in science related.
Vacante publicada el 3 días atrás
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