Fraud Prevention Analyst

Popular is committed to developing and providing growth opportunities for our employees. To foster our commitment, we continually strive to expand our internal mobility options. We invite you to take look at the following opportunity:

Fraud Prevention Analyst
Ind. Contributor ,  05  

Applying for a position within the same job level as your current role may also represent a growth and development opportunity. Carefully review the tasks and responsibilities stated in the job description prior to applying.

Full Time Job Opportunity

Location

Hybrid / Señorial Center / San Juan, P.R.

General Description

We are looking for a Fraud Prevention Analyst that will be reporting to the Fraud Risk and Project Administration Unit. This unit is accountable for the management of fraud risk assessment, incident and its resolution, create remediation action plans and facilitation and gathering of business/functional requirements and support of fraud systems, services and applications that help drive business decisions and outcomes within the organization.

Essential Duties and Responsibilities

• Conduct assessments of threats and vulnerabilities analysis, new products evaluations, and Fraud operations oversight.
• Based on the assesses of vulnerabilities and severity develops and/or recommends appropriate mitigation countermeasures in operational and non-operational situations.
• Has responsibility for incident management processes and is required to perform investigations and develop remediation plans for all the issues detected, including the proper reporting of areas in scope.
• Support strategic initiatives and drive the standardization of process documentation.
• Identify and implement solutions and processes to increase efficiency and overall productivity within as assigned area of responsibility.

Supervisory Responsibilities:

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

Bachelor’s degree in Industrial Engineer, Business Administration, or related field.

Experience

At least two (2) years of experience in process improvement, research, root cause analysis and/or data management, process efficiencies, or related fields.

Other Qualifications

• Basic knowledge on process efficiency tools and methodologies such as design thinking, lean, agile, six sigma, customer journey mapping, and analytics is a plus.

• Excellent interpersonal skills and teamwork.
• Analytical and critical thinking capacity is a must, with emphasis on attention to detail.
• Proven capacity to learn quickly and adapt to changes.
• Comfortable dealing with large, complex, sensitive, and confidential data.
• Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions.
• Excellent organizational skills and ability to manage multiple priorities.
• Must possess the ability to work under pressure, meet deadlines and be responsible.
• Proficient in Microsoft Office applications (Word, Excel, Power Point, Power BI, Power Query).

• Proficiency in written and oral English/Spanish language.

Values

1. Passion for People

3. Succeed Together

2. Own Every Moment

4. Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at Ver el correo electrónico en jobs.popular.com . This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets
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