00000 IT Help Desk Administrator
Jornada completa
Ranger American
Estamos buscando un(a) IT Help Desk Administrator con experiencia, energía y actitud de servicio para brindar apoyo técnico a nuestros usuarios y apoyar las operaciones tecnológicas de la empresa.
Responsabilidades:
Responsabilidades:
- Brindar apoyo técnico de primera línea a usuarios internos y remotos.
- Configurar y dar mantenimiento a computadoras, impresoras, celulares y otros equipos.
- Apoyar plataformas como Microsoft Outlook, Teams y herramientas de acceso remoto.
- Atender y dar seguimiento a tickets de servicio.
- Colaborar en iniciativas de seguridad informática, backups y continuidad de sistemas.
- Mantener documentación y compartir conocimientos con los usuarios.
- Bachillerato en Sistemas de Información, Ciencias de Computadoras o experiencia equivalente.
- Mínimo 3 años de experiencia en asistencia técnica o áreas relacionadas.
- Conocimiento de Microsoft 365, celulares, impresoras, herramientas de acceso remoto y plataformas de Help Desk.
- Buenas habilidades de comunicación y servicio al cliente.
- Disponibilidad para atender situaciones urgentes fuera de horario cuando sea necesario.
Vacante publicada el 4 días atrás
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