Director of Finance & Business Support

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

We are seeking a Director, Finance and Business Support who will report to the General Manager of Fairmont El San Juan and the Regional Director, Finance & Business Support, Fairmont. This role is a key member of the property’s Executive Committee and will play a crucial part in driving financial performance and operational excellence. 

Key Responsibilities: 

• Business Operations Analysis: 
  Analyze and advise on revenue and expenditure trends, financial commitments, and future performance. Recommend efficient use of resources and provide strategic financial guidance to support operational decision-making. 

• Financial Management: 
  Lead the Accounting, Purchasing, Receiving, and IT departments, ensuring compliance with all standards and procedures. Oversee the preparation and timely submission of financial statements, forecasts, and budgets. Ensure the timely reconciliation of balance sheet accounts. 

• Capital Projects Oversight: 
  Provide financial leadership on capital expenditures, ensuring alignment with critical path timelines, budget projections, and ROI expectations. Conduct post-completion audits where applicable. 

• Team Leadership: 
  Hire, train, and guide Finance team members through performance management, coaching, and development. Support colleague engagement and lead the implementation of Colleague Engagement Survey action plans. 

• Executive Participation: 
  Actively contribute as a member of the Executive Committee. Participate in Department Head and Revenue Management meetings, and in the development of annual budgets, sales strategies, and business plans. 

• Compliance and Controls: 
  Ensure compliance with Accor policies, IFRS, and internal controls. Lead preparations for internal/external audits and implement agreed-upon recommendations. Maintain financial record retention policies and procedures. 

• Legal, Licensing & Risk: 
  Ensure all hotel permits, licenses, contracts, and insurance policies are up to date and compliant with local and federal laws. Liaise with Corporate Legal and Risk Management to protect the interests of Fairmont/Accor and ownership. 

• Cash Flow Management: 
  Manage cash flow to support hotel operations, including cash disbursement approvals, liquidity forecasting, and working capital monitoring. 

• Internal Financial Education: 
  Support department heads in interpreting financial data, maximizing profitability, and strengthening internal controls. Serve as a strategic partner to non-financial leaders on business planning. 

• Stakeholder Service & Systems Oversight: 
  Respond promptly to finance-related inquiries from internal and external stakeholders. Oversee the effectiveness and integration of financial systems and applications in collaboration with IT where relevant. 

• Health & Safety: 
  Promote and uphold health and safety standards across Finance and operational areas. 

• Additional Duties: 
  Perform other duties as assigned by the General Manager and Regional Director of Finance & Business Support. 

Qualifications

Qualifications: 

• Bachelor's degree in Accounting, Finance, or Business; CPA or equivalent accounting designation preferred  

• Minimum 8–10 years of progressive financial leadership experience in hospitality or luxury service environments, with at least 5 years in a senior management role 

• Strong knowledge of financial regulations, GAAP/IFRS, internal controls, and capital planning 

• Proven experience managing accounting systems, financial analysis tools, and ERP platforms. 

• Experience with Food & Beverage, Residences, and/or Capital Projects is an asset. 

• Strong interpersonal and problem-solving abilitie

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.